1. Introduction
960Maldives.com is a Maldives property listing and travel information website operated by 960 International Pvt Ltd.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when visitors, travelers, property owners, accommodation providers, partners, authorized representatives, or other users access our website, submit enquiries, request listing updates, use property owner member features, or contact us.
By using 960Maldives.com, you agree to the collection and use of information as described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information.
Information You Provide Directly
This may include:
- Name
- Email address
- Phone number or WhatsApp number
- Country or location
- Travel dates
- Number of guests
- Property enquiry details
- Booking or rate enquiry details
- Property owner or representative information
- Property claim requests
- Property listing update requests
- Proof of authorization or supporting documents
- Property descriptions, photos, videos, rates, brochures, documents, or other submitted materials
- Member account information for verified property representatives
- Messages sent through contact forms, enquiry forms, email, member forms, or other communication channels
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- General location information
- Cookie and analytics data
This information helps us understand website performance, improve user experience, protect the website, manage our services, and prevent misuse.
3. How We Use Your Information
We may use collected information to:
- Respond to enquiries
- Forward relevant booking or property enquiries to accommodation providers or authorized representatives
- Prepare, update, verify, or improve property listing pages
- Review property claim requests
- Verify property owner or representative authorization
- Create or manage approved property owner member access
- Receive and review property update requests
- Compare submitted updates with existing property information
- Communicate with property owners, partners, or service providers
- Provide travel, accommodation, and destination information
- Improve website content, search functions, and user experience
- Monitor website performance and security
- Prevent spam, fraud, abuse, unauthorized access, or unauthorized listing changes
- Manage partnerships, property submissions, and listing requests
- Comply with legal, regulatory, or business obligations
4. Property Enquiries and Information Sharing
When a visitor submits an enquiry about a property, villa, room, package, or travel service, we may share the enquiry details with the relevant property, accommodation provider, service provider, or authorized partner so they can respond to the request.
We do not guarantee availability, pricing, booking confirmation, service quality, response time, or final contract terms between the visitor and the property or service provider.
5. Property Listing Information
960Maldives.com may prepare preliminary property listings using publicly available factual information, official property sources, public tourism information, online travel platforms, and internal editorial research.
If a property is not currently listed, an owner or authorized representative may submit a List a New Property request. If a property is already listed, an owner or authorized representative may submit a Claim an Existing Property request.
As part of a listing or claim request, we may collect contact information, professional details, property information, supporting documents, and other information necessary to review the submission and verify the submitter's authority to represent the property.
After a new listing or existing-property claim has been verified, an approved representative may be able to submit corrections, updated property information, rates, photographs, documents, booking contact details, and replacement content through the Property Owner Member Area or our listing team. These submissions may contain personal information relating to the person making or authorizing the request.
If property representatives provide photographs, descriptions, documents, rates, logos, videos, or other materials, they confirm that they have sufficient authority or permission to provide those materials for use in connection with the relevant property listing and related 960Maldives.com services.
Copyright owners or authorized rights holders may contact us separately regarding specific copyrighted content. Requests to remove an entire property listing are handled through our dedicated Property Listing Removal Request process.
We may retain information relating to property submissions, claims, verification, corrections, content requests, and listing-removal requests where reasonably necessary for administration, verification, security, dispute handling, record keeping, or compliance with applicable requirements.
6. Property Owner Member Accounts
Verified property representatives may be given access to a member account or property owner area.
Member accounts may be used to review assigned property information and submit update requests. Users can only access or submit requests for properties assigned to their account.
Property updates submitted through a member account are not automatically published. Submissions may be stored as pending update requests and reviewed by the 960Maldives.com team before any change is made to the live website.
We may collect and store account-related information, login activity, submitted update requests, uploaded materials, and communication records for security, verification, review, and business purposes.
7. Uploaded Files and Submitted Materials
If you upload photos, brochures, rate sheets, logos, documents, or other materials, we may store and review those materials for listing, verification, editorial, legal, or operational purposes.
You should only upload materials that you own or are authorized to provide.
We may retain submitted materials as part of our listing records, review process, communication history, or dispute handling process, unless removal is requested and no legal, security, or operational reason requires retention.
8. Cookies and Analytics
960Maldives.com may use cookies, analytics tools, security tools, and similar technologies to improve website performance, understand visitor behavior, remember preferences, protect the website, and manage online services.
You may control cookies through your browser settings. Some website features may not work properly if cookies are disabled.
9. Data Retention
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including enquiry handling, property listing management, member account management, verification, business communication, legal compliance, dispute resolution, security, and record keeping.
Property listing communications, claim requests, update requests, uploaded materials, and verification records may be kept for business and verification purposes unless removal is requested and no legal, security, or operational reason requires retention.
10. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, email, online form, or digital storage system can be guaranteed to be completely secure.
Users are responsible for keeping their account login details confidential and for notifying us if they believe their account has been used without authorization.
11. Third-Party Websites and Services
960Maldives.com may link to third-party websites, including property websites, booking platforms, travel service providers, social media platforms, and partner websites.
We are not responsible for the privacy practices, content, policies, or security of third-party websites.
Users should review the privacy policies of third-party websites before submitting personal information or making bookings.
12. Your Rights and Requests
Personal Information Requests
You may contact us to request access to, correction of, updating of, or deletion of personal information that we hold about you.
We may need to verify your identity before processing a request. Requests may also be subject to applicable legal, security, record-keeping, fraud-prevention, technical, and operational requirements.
Where information must reasonably be retained for legal, security, dispute-resolution, verification, or legitimate record-keeping purposes, we may be unable to delete it immediately or completely.
For privacy or personal-information requests, please contact:
Property and Content Requests
Requests concerning a property listing or property-related content are handled separately from requests concerning your personal information.
If you are a property owner or authorized representative:
- Use List a New Property if the property is not currently listed on 960Maldives.com.
- Use Claim an Existing Property if the property already has a listing and has not yet been connected to you or your organization.
- After verification, submit corrections, updated information, rates, official materials, and content replacements through the approved Property Owner Member Area or as directed by our listing team.
- Use the dedicated Property Listing Removal Request process if you are requesting removal of the entire property listing.
Copyright owners and authorized rights holders may contact our listing team regarding specific copyrighted photographs, descriptions, videos, documents, logos, or other protected material without claiming the entire property listing.
For property, listing, verification, update, or copyright-related requests, please contact:
We may request reasonable information or documentation to verify identity, ownership, employment, representation, copyright ownership, licensing authority, or other authorization before processing certain requests.
13. Children’s Privacy
960Maldives.com is not intended for use by children without the involvement of a parent, guardian, or responsible adult.
We do not knowingly collect personal information from children where parental or guardian consent is required.
14. International Users
960Maldives.com may be accessed by users from different countries. By using the website, submitting information, or contacting us, you understand that your information may be processed and stored in locations where we, our website providers, or our service providers operate.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
Continued use of the website after updates means you accept the revised Privacy Policy.
16. Contact
For privacy questions, data requests, property listing concerns, or content removal requests, please contact:
960Maldives.com
Privacy and personal-data matters: info@960maldives.com
Property, listing and copyright matters: listings@960maldives.com